利用規約（Terms of Service）

Terms of Service

These Terms of Service (“Terms”) set forth the conditions for using the services provided by AHORA (“the Shop”). All registered users (“Users”) are required to use the services (“the Services”) in accordance with these Terms.

Article 1 (Application of the Terms)

These Terms apply to all relationships related to the use of the Services between the User and the Shop.
In addition to these Terms, the Shop may establish additional rules or policies for the use of the Services (“Individual Provisions”). Regardless of their name, such Individual Provisions shall constitute part of these Terms.
If any provision of these Terms conflicts with the Individual Provisions, the Individual Provisions shall prevail unless otherwise specified.

Article 2 (User Registration)

Registration is completed when an applicant agrees to these Terms, applies through the method designated by the Shop, and the Shop notifies the applicant of its approval.
The Shop may refuse registration if it determines that the applicant falls under any of the following, and is under no obligation to disclose the reason:
- If false information is submitted during registration
- If the applicant has previously violated these Terms
- If the Shop otherwise determines the registration to be inappropriate

Article 3 (Management of User ID and Password)

Users are responsible for managing their own User ID and password.
Users may not transfer, lend, or share their User ID or password with any third party. The Shop will regard any login using the registered combination of User ID and password as use by the registered User.
The Shop shall not be liable for any damages resulting from unauthorized use of a User ID or password by a third party, unless such damages arise due to the Shop’s intentional or gross negligence.

Article 4 (Sales Contract)

A sales contract is formed when the User submits a purchase request and the Shop sends a notice accepting the request. Ownership of the product transfers to the User at the time the Shop hands the product over to the delivery carrier.
The Shop may cancel the contract without prior notice if the User falls under any of the following:
- Violation of these Terms
- Inability to complete delivery due to unknown address or prolonged absence
- Any other circumstance in which trust between the User and the Shop is deemed impaired
Payment methods, shipping methods, cancellation procedures, and return methods shall follow the Shop’s separately defined policies.

Article 5 (Intellectual Property Rights)

All copyrights and other intellectual property rights related to product images and any other content provided through the Services (“Content”) belong to the Shop or legitimate rights holders. Users may not reproduce, repost, modify, or otherwise make secondary use of the Content without permission.

Article 6 (Prohibited Conduct)

Users must not engage in the following activities when using the Services:

Violating laws or public order and morals
Engaging in criminal activities or related conduct
Infringing intellectual property rights such as copyrights and trademarks
Damaging or interfering with the Shop’s servers or networks
Using information obtained through the Services for commercial purposes
Interfering with the operation of the Services
Unauthorized access or attempts thereof
Collecting or storing personal information of other Users
Impersonating other Users
Providing benefits, directly or indirectly, to antisocial forces
Any other activities deemed inappropriate by the Shop

Article 7 (Suspension of Service Provision)

The Shop may suspend or interrupt all or part of the Services without prior notice if:
- Maintenance or updates of the system are required
- Provision of the Services becomes difficult due to force majeure (earthquake, lightning, fire, power outage, natural disaster, etc.)
- Systems or communication lines stop due to accidents
- The Shop otherwise deems it difficult to provide the Services
The Shop shall not be liable for any damages incurred by Users or third parties due to suspension or interruption of the Services.

Article 8 (Usage Restrictions and Deregistration)

The Shop may restrict Service use or terminate User registration without prior notice if the User:
- Violates any provision of these Terms
- Registers false information
- Has their registered credit card suspended
- Fails to meet payment obligations
- Does not respond to Shop communications for a certain period
- Has not used the Services for an extended period
- Is deemed inappropriate by the Shop
The Shop shall not be liable for any damages resulting from actions taken under this Article.

Article 9 (Withdrawal)

Users may withdraw from the Services by following the designated withdrawal procedures.

Article 10 (Disclaimer of Warranties and Limitation of Liability)

The Shop does not warrant that the Services are free from defects (including errors, bugs, security issues, accuracy, completeness, or fitness for a particular purpose).
The Shop is not liable for any damages incurred by Users in connection with the Services.
- However, if the contract between the User and the Shop constitutes a “consumer contract” under Japanese law, this disclaimer does not apply.
- Even in such cases, the Shop is not liable for special damages, whether foreseeable or not, caused by the Shop’s negligence (excluding gross negligence).
The Shop is not responsible for any disputes, communications, or transactions between Users or between a User and a third party.

Article 11 (Changes to Service Content)

The Shop may change or discontinue the Services without notice and shall not be liable for any resulting damages to Users.

Article 12 (Shipping Policy)

Shipping methods are determined by the Shop and cannot be selected by the customer.
Shipping fees are charged separately and vary by product.
Orders will generally be shipped within 7 business days.
Delays may occur due to natural disasters or large-scale local events.
Although the Shop takes care to prevent damage to packaging, damage occurring after transfer to the carrier may occur.
Minor dents or scratches on the outer box that do not affect the product’s use are not considered defects.

Article 13 (Refund Policy)

If a product is defective, please contact the Shop within 7 days of receipt.
Requests made after 7 days may not be accepted.
Returns due to customer preference (e.g., color differences due to monitors, wrong image, used items) are not accepted.
Cooling-off regulations do not apply to mail-order sales.
For returns caused by the Shop’s error (damage, wrong size, etc.), the Shop will cover return shipping costs. Please send items via freight collect to the address listed in Article 11 of the Privacy Policy.

Article 14 (Changes to the Terms)

The Shop may revise these Terms at any time without notifying Users. By using the Services after revisions, Users are deemed to have agreed to the updated Terms.

Article 15 (Handling of Personal Information)

Personal information obtained through the Services will be handled appropriately in accordance with the Shop’s Privacy Policy.

Article 16 (Notices and Communications)

Communications between the User and the Shop shall be conducted in the manner specified by the Shop.
Unless otherwise updated by the User, the Shop will consider the registered contact information valid and treat notifications sent to it as delivered at the time of dispatch.

Article 17 (Prohibition of Transfer of Rights and Obligations)

Users may not transfer or pledge their rights or obligations under these Terms or their contractual position to third parties without prior written consent from the Shop.

Article 18 (Governing Law and Jurisdiction)

These Terms shall be governed by the laws of Japan. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.
Any disputes arising in connection with the Services shall be subject to the exclusive jurisdiction of the court having jurisdiction over the Shop’s principal place of business.